Frequently Asked Questions

Everything you need to know about creating your perfect sanctuary.

What is the estimated delivery time for furniture orders?

Most of our standard furniture pieces are delivered within 7-14 business days. For larger items requiring white-glove delivery, please allow up to 3 weeks for scheduling and transit.

Do you offer a warranty on Dreamland products?

Yes, all our furniture and decor items come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.

Are your wood products sustainably sourced?

Sustainability is at our core. We partner with suppliers who use FSC-certified timber and eco-friendly finishes to ensure your home is as green as it is beautiful.

Can I track my shipment after purchase?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.